"High
Quality Product and Customer-oriented After-sales Service" is
the maxim of KSB's operation. Fully understanding the importance of
customer's satisfaction, we will provide high-quality products as
well as all-directions and perfect service to meet the demands of
customers all over the world.
Provide latest academic and relevant information: Our specialized
team will continuously pursue the development and dynamic frontier
of diagnostic reagents, as well as provide customers with the latest
technical documents free of charge; we will provide customers with
classified information of inspection methods and document index (index
of abstract) and offer the latest academic trends (co-operation, meeting,
class) and conference data.
Technical support: Please dial our technical service line: 0755-29918188
extension 8911 if any question in using our products. Our product
specialist will answer you directly.
Provide comprehensive technical training:
We provide trainings and seminars for basic knowledge of diagnostic
reagents. We welcome customers to our training, and assign specialists
for on-site technical service at any time.
Provide consultation in details:
We listen and answer enquiries from customers respectfully and help
to solve problems encountered.
Accept customer's complaints:
Please contact our local distributors or our sales representatives,
or dial our service hot line directly when you are dissatisfied with
our products. Our customer service staff will answer you quickly.
The service hot line is 0755-29918188 extension 8119. |
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